Division: Operations
Department: Operations
Reports To: Dispatch Manager
General Summary
Deliver and pick up freight
in a safe and timely manner to maintain customer satisfaction and
company growth.
Job Functions and Responsibilities
- Deliver freight to customers. Provide customers with proper
paperwork in a professional manner. Verify freight condition,
amount, weight and type of product. Sign and get signature. Unload
if necessary. Inside delivery if necessary. Collect C.O.D. and
driver collect payments if necessary.
- Pick up freight from customer. Collect proper paperwork,
verify count, condition and weight. Assign pro number by affixing
bar code label to paperwork and freight. Sign bill of lading. Load
if necessary.
- Check bill of lading for proper information.
- Placard trailer as needed.
- Secure freight before moving.
- Contact dispatcher to inform him/her of progress. Call in
any problems which may occur.
- Turn in correct delivery receipts, revenue collected, bills
of lading, log sheets, pay sheets, trip reports, vehicle inspection
reports and manifests.
- Fax bills of lading to Neenah terminal if applicable.
- Contact Safety Manager regarding vehicle accidents or
hazardous material spills.
- Conduct pre- and post-trip inspection of tractor and trailer
daily.
- Notify shop of any problems with equipment.
- Fuel vehicle upon return to terminal and record usage.
- Keep truck clean inside and run vehicle through truck wash
when assigned.
- Perform minor repairs on road if necessary.
- Comply with all directives set forth in the N&M
Operations Manual and supplemental directives issued periodically.
- Comply with all federal and state regulations.
Working Conditions
- Environment - On the road in semi tractor/trailer, customer
dock locations, variable road and weather conditions.
- Hours of work - 8 to 15 hours per day or night
Physical Demands
- Sitting
- Walking
- Standing
- Lifting/Carrying (over 50 lbs, Very Heavy)
- Pushing/Pulling (over 50 lbs, Very Heavy)
- Climbing
- Reaching/Stretching
- Handling/Fingering
- Stooping/Kneeling/Crouching
- Bending/Twisting
- Speaking
- Hearing
- Foot manipulation
- Grasping
- Balancing
- Depth perception
- Smelling
- Color Vision
Employment/Selection Criteria
- High School Diploma or equivalent.
- Class A CDL with "H" endorsement.
- 1 year tractor/trailer experience.
- 21 years of age.
- Good motor vehicle record (no OWI in past 5 years).
- Pass N&M road test.
- Pass D.O.T. physical and drug screening.
- Ability to handle LTL freight.
- Good customer service skills.